Are there differences in what I can do on the web vs what I can do on the mobile?
Yes - the administrative web portal has more functionality than the mobile app as admins require more capabilities. Here is a quick summary - note this may not be exhaustive.
Note some actions are only enabled if they are setup properly. The table below only shows capabilities.
Administrative Actions | Available on mobile |
|---|---|
Create task | Yes |
Assign/Re-assign tasks | Yes |
Delete task | Yes - but only DRAFT tasks created by the logged in mobile user |
Add attachments to tasks | Yes |
Add comments to tasks | Yes |
Fill out Global Attributes on a task | Yes |
Fill out Task Attributes on a task | Yes |
Fill out Form Attributes on a task | Yes |
Create linked tasks from an existing task | Yes |
Watch tasks | Yes |
Confirm a DRAFT task | No |
Create/Update/Delete Teams | No |
Create/Update/Delete Task Types | No |
Create/Update/Delete Picklists | No |
Create/Update/Delete Roles | No |
Create/Update/Delete Global Attributes | No |
Create/Update/Delete Task Type Attributes | No |
Create/Update/Delete Areas | No |
Create/Update/Delete Attachments | No |
Create/Update/Delete Instructions | No |
Create/Update/Delete Forms | No |
Create/Update/Delete Contacts | No |
Create/Update/Delete Vendors | No |
Create/Update/Delete Engine Schedules | No |
Create/Update/Delete Task Type Groups | No |
Run Scheduling Engine | No |
View Logs | No |