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How many different ways can I use file attachments on a task? When should I use each one?

Task Section

Attachment Method

Limitations

Use Case

Example

Media

Task Type Attachments

Task Type Template - Attachments

Attachments will not show up in emails

This is utilized you want to attach a default attachment that is based on the type of work involved

Task Type is to Maintain a specific type of compressor

You may have a maintenance guide that you want available as a default attachment for this

Task Type Setup of Attachments (click image to enlarge)

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Task Details of Attachments (click image to enlarge)

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Asset/Location Attachments

Asset Management Setup

Attachments will not show up in emails

This is utilized you want to attach a default attachment that is based on the location of the work

A certain site is known to have H2S. You want to provide a digital Material Safety Data Sheet that shows up every time you assign a task to this location.

Asset Mgmt Setup of Attachments (click image to enlarge)

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Task Details of Attachments (click image to enlarge)

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Ad Hoc Attachments

Ad hoc when you are working with the task

Ad hoc attachments will show on emails - but may not show up past 2 attachments

You need to take a picture while executing the task

Take a picture of work completed, issues found, etc.

Task Details of Attachments (click image to enlarge)

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Comments Attachments

Ad hoc when you are working or communicating on a task

Comment attachments will not show up in emails

You need to take a picture while executing or communicating about the task

Take a picture of work completed, issues found, etc.

Task Comments of Attachments (click image to enlarge)

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Form - Single Attachments

As part of the form element for single file uploads that is setup on a form

Form attachments will not show up in emails

You need to take a picture as part of a form

On an AVO inspection form - you answered “Yes” to the question “Is it flaring” and you now have to attach an image as part of the inspection form

Form element Details (click image to enlarge)

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Form - Multiple Attachments

As part of the form element for multi file uploads that is setup on a form

Form attachments will not show up in emails

You need to take multiple pictures as part of a form

On a troubleshooting inspection, you have completed filling out the form and you need to attach pictures of the issue(s) from various angles

Form element Details (click image to enlarge)

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