I can't figure out the answer to my JOYN OG question. Can I log a support ticket to get additional help?

Yes - if you are not able to get the answer to your question, you can always log a support ticket at the below customer portal:

Portal Link: Customer Support Portal

Schedule: 8AM to 6PM CST + After Hours & Weekend Support for Critical Issues

You can:

• Log a Bug

• Request an enhancement

• Or just ask a question

NOTE: We encourage you to log your issues as much as possible - it helps us create new FAQ pages as we find that most questions can be addressed by simple FAQ pages that we have not yet created.