What is JOYN's API / integration philosophy?
# | FAQ | Answer |
|---|---|---|
1 | What type of API architecture does JOYN support? | JOYN has a REST API architecture for moving data in/out of the syste |
2 | What types of APIs does JOYN have? | There are APIs available to create, update Master data, Metadata. There are also APIs available to create and extract Transactional Data. For specific details - |
3 | Can JOYN connect to 3rd party system APIs via connectors directly? | JOYN’s APIs must be used to move data in/out of the system. Customers can then use various middleware tools to connect to 3rd party system APIs. Further information is available here: https://w-user-documentation.scrollhelp.site/production/why-can-t-joyn-call-existing-3rd-party-apis-for-up |
4 | What is the authentication mechanism for JOYN’s APIs? | JOYN’s APIs have a token based authentication mechanism using AWS cloud authentication tools (Cognito, etc). |
5 | How does JOYN manage performance/concurrency/throttling on APIs? | Based on the use case of each API and common payload sizes, average amount of concurrent user personas needing to access given type/types of data; JOYN’s APIs are designed to have response times of 0 to 60 seconds. Note: In cases where payload responses may exceed cloud API immediate response limits (i.e. 6 mb) - JOYN can package and provide API responses via e-mail. |
6 | How are new APIs developed? | As new situations/scenarios come up in newer use cases or administrative management scenarios that require existing APIs to be modified or new APIs to be created, these are put into our roadmap and scored based on priority for development. |
7 | Are APIs available for the legacy JOYN system? | FSM APIs are the same for both legacy JOYN platform and the new JOYN OG platform. Legacy FDG APIs are available but are not user friendly for customer facing utilization and therefore most of these required use of the custom integration product tool. New JOYN OG platform FDG APIs are available and are made for customer consumption. |
8 | Do customers get charged for API usage? | There is no cost to utilize APIs for customers. API access is included as part of subscriptions. |
9 | Where can I find more information on JOYN’s APIs? | Further information can be found at these links: https://w-user-documentation.scrollhelp.site/production/joyn-fsm-api-faq https://w-user-documentation.scrollhelp.site/production/joyn-o-g-api-faqs |