How do picklists work in FSM?

Picklists are in the General Config tab in “Picklist Mgmt”

You can “Add New” picklist to create a new one or you can simply update an existing one that is there.

There are 2 types of picklists: Static and Metdata

A static picklist is setup as follows:

Name the picklist
Provide the display name
Start filling out the picklist
- Sort order
- Option Name
- Description (if needed)

A metadata picklist is setup as follows:

Select Metadata
Select the entity whose metadata you would like to make a picklist out of
Then select the specific metadata attribute
Click Save
The picklist will get created
Once you go back in - you can see the entire picklist.
NOTE: Options are not editable since they are based on metadata and cannot be edited here.
NOTE: If metadata changes, the picklist must be updated by going into the metadata and clicking “REFRESH”

Once picklists are created, you can also create picklist to picklist mapping (i.e. cascading picklists) up to 5 levels deep.

Once picklists are created - you can use them in

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